District devices
PAC offers a Chromebook to every student to use while enrolled at PAC. Like any great technology, we understand there may be tech issues that arise. We have created some troubleshooting tips below to help with the more common issues that you may run into.
Our goal is to help resolve your issues as quickly and efficiently as possible so that we can get your child back online. We hope these tips help to resolve basic issues such as, powering on, signing in, etc., without the need to wait for IT assistance. We also offer hotspots, mice, headphones, and/or keyboards when needed; availability is limited.
If issues persist, please email our technology team at the following address: pachelpdesk@principleac.org
If you have tech issues please complete this form or send an email PAC Help Desk, pachelpdesk@principleac.org
Chromebook Internet Connection Issue
Connecting or Reconnecting to the Wifi/Hotspot: Click on the accessories icon on the right side of the task bar and click on the signal (wifi) icon ...
Chromebook Screen/Display Issue
Rotate Screen: If you find the screen orientation is rotated sideways or upside down. Press CTRL+Shift+Refresh key(similar to icon above), fo ...
Zoom Camera/Audio Issues
Quick-Tip: If your picture looks blurry or distorted through the camera (i.e. the teacher can not clearly see the student.) There is no camer ...
Chromebook Power/Charger Issue
Please follow these steps to do a hard reset if the Chromebook won't turn on but the charging light, located on the side of the Chromebook, is lit. ...
- Tel: 609-498-6350
- Fax: 609-450-7135
- 6718 Black Horse Pike, Suite 16
- Egg Harbor Township, NJ 08234
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